If you have a concern with a product or service, please contact the Karavel Shoes
customer service department at the store where the problem arose.

Toll free customer service contact:
1-800-493-5110
customerservice@karavelshoes.com

Individual stores are responsible for, respond to and correct the vast majority of issues. To locate the phone number for your local store, visit the locations page or you may email the store. Please note that our staff are working throughout the store (not at computers) and emails may not be answered immediately.